Happy Customers

We always love hearing our customers feedback and their experience in our store and on their bikes. If you’d love to share a good experience you’ve had at The Pedal Shoppe, or have a suggestion for improvement, please contact us and let us know!

Here are just a few of the messages we’ve received from happy customers:

“THANKYOU JAMES and everyone at the Pedal Shoppe, James and everyone in the shop looked after my son when he turned up with his bike when it needed repair. DONT BUY A BIKE ANYWHERE ELSE!!! TEN OUT OF TEN TO THE WHOLE TEAM AND THANK YOU !!!!!!!!!!!!!!”

— Honor (Gold Coast)

“Awesome – great service with honest advice. Excellent quality.”

— Simon (Gold Coast)

“The best service I’ve ever come across. I’m glad I got my bike from you guys.”

— Doug (QLD)

“The best service, I live 18 hours away and they still treat me like an everyday customer, I’m so happy with my first road bike and I have James and Julie to thank”

— Katie (VIC)

“Thank you so much Pedal Shoppe for coming to my rescue today! I really appreciate your help and amazing service today!”

— Jo (QLD)

“Thank you so much, great service that you just don’t get anymore. James is such a professional and has so much knowledge about bikes. HUGE range of new bikes, or even if you have an old bike that needs a revamp!” 

— Fiona (QLD)

“We just wanted to thank you for the awesome service received when purchasing our son’s new BMX. We did go to quite a few shops looking for him and found other shops to be rude, forceful and not interested in what would be best for him. So we will definitly be coming back when he needs an upgrade & service. We will not hesitate to recommend your shop to all our friends & family.” 

-– Kim & Brad (QLD)

“Great shop and NICE people!!! Tourist from Singapore here – given a chance to ride for free, and I was JUST LOOKING.”

— Darren (Singapore)

“I was visiting the Gold Coast while on holiday from NZ and stopped in at The Pedal Shoppe at the end of a day at the beach. I was amazed by your range of different bikes, thoroughly enjoyed chatting and really appreciated the advice that was so freely given even though you knew I was only passing through. Thanks again, it was a great end to a fun day – I’ll looking forward to coming to store again next time I’m in the area!”

— Hutch (NZ)

“Best service on the Gold Coast and a wide range of bikes and bits.” 

— Danielle (QLD)

“Always impressed with the old school service and friendly atmosphere at the The Pedal Shoppe. I’ve often felt a bit intimidated in other bicycle stores, but you guys are always so friendly and helpful I just feel so welcome. It’s nice to be able to take my time looking at all the options with no pressure – I feel like I learn so much every time I visit you guys. Thank you!” 

— Alex (QLD)


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